Entries Tagged as 'Personal'

On Teaching: Consistency

Yesterday, I was chatting with a couple of colleagues. I mentioned to them something that my teacher told me as I was finishing my PhD and writing my teaching statement to apply for faculty positions. Prof. Koros told me that one of the important things with respect to student expectations is consistency. It is OK to be too strict or too lenient or to find your own middle ground; so long as people know what to expect, they will not find it difficult to adapt to your requirements (an assumption here is that these requirements are reasonable).

I remember my student days, when we initially disliked a faculty, Prof. Mahajani, who would close the class doors at exactly the right time (e.g., 9:30 am; never at 9:29, never at 9:31). No student will be allowed in the class after that. Attendance requirement was enforced. After our initial inconvenience, it is we who adjusted to his strict requirements. Our class nominated him for the best teacher award.

On being respectful

One of the reverse cultural shock I had (have?) most difficulty adjusting to after returning to India is the concept of being respectful. The term respectful, in their minds, was a world apart from what I would deem as respectful. I was advised in my first month in office that some of the young faculty educated in the western countries are not respectful of their elders. I have blogged about this before.

There have been numerous examples of me not being adequately respectful to some elders in my family, some of which I have listed here. When an aunt asked me to take at least a sip of milk or a pinch of sugar before I left the house. Or when my mother asked me not to pray for 13 days following my grandmother’s death. Or when my mother-in-law asked us not to move our house on a new moon day. Or when another aunt was talking about benefits of homeopathic medicines.

I have been accused of adamantly trying make a point to inform these folks that I do not agree with them. I agree wholeheartedly that I do this; I do not think this amounts to disrespect.

Being respectful means that I should just drink that sip of milk, for my aunt believes that not doing so will be unlucky. Or that I need not tell my mom that I am an atheist, so the question of me praying does not even arise. And so on…

But here is my take on this. What is more respectful: me lying to them by kowtowing to their beliefs and still doing what I want? Or telling them that I do not believe in these things, that I fundamentally differ with them and I will not do it?

Why is my aunt’s emotional blackmail (”please take a sip for my sake”) more respectful than my polite refusal to kowtow to her superstitions?

Why is it disrespectful to my mom if I tell her what I did, rather than just nodding an “OK”? Neither is any more disrespectful than the other.

Why is it disrespectful to tell my mother-in-law that we will not plan things to happen on amavasya on purpose; but if it happens to be a new moon day, so be it? Why is it more respectful to tell my mom-in-law that we agree with her, but still go and do what we want to do?

Why is it disrespectful if, when asked my opinion, to tell the aunt that homeopathy is pseudo-scientific? I didn’t go volunteer that information. If asked, why is it disrespectful if I am honest?

I will conclude with my pet peeve with my brush with Chennai “respectfulness”: I would much rather the technician (or carpenter, plumber, etc.) tell me that a certain job cannot be done upfront, rather than him doing half the job and tell me that he is incapable of doing the remaining part. Being respectful means being honest, even if it means you need to say “no” to the customer or someone “higher” in the hierarchical chain.

Change!

My mom, speaking to my aunt and uncle (November 2008): “Although they [me and P] lived in US for almost 9 years, they haven’t changed one bit.”

My mom to me, just 3-4 days later: “You have really changed so much that I find it difficult to discuss anything with you.”

I gently reminded her that she is getting close to sixty. “See, thats what I am talking about: you have changed!”

ADD

FSP was describing her recent experience with a person with Attention Deficit Disorder:

After I was finished editing, I glanced over to see what my companion was doing. He had said that he was going to work on a manuscript, but when I glanced at his laptop, he was reading a political blog. Seconds later he went back to his manuscript, wrote a sentence, then checked some news headlines — then he went back to the manuscript to write another sentence or two, then he checked the weather online, then he went to some journal websites to scan the tables of contents, then he wrote a sentence, then he jumped up to get something to drink, came back and wrote a sentence, and so on. It was amazing. In the course of a few hours, he made progress on the manuscript, and entertained me with pieces of information gleaned from his internet expeditions.

A number of these symptoms describe my behaviour too. For example, when I write a manuscript, I always have a browser open with blogs, news and video sites. As soon as I finished writing the first sentence of this post, I got up from my chair, circled it and sat back to writing. I have a habit of pacing up and down every time I need to think… I do not seem to be able to think while being seated at my desk. And I have difficult time listening to someone, and this is true even on one-to-one chats, if there is a TV playing or someone else also talking.

The question is when do these symptoms resemble “normal distractibility” and when they resemble ADD, which requires medical attention. Well, to the best of my knowledge, I didn’t exhibit distractibility or hyper-activity as a child, the behaviour has not significantly affected important areas of my life and I am able to work with much less distraction closer to deadlines* (though, you will always find a browser window open on my computer). So, essentially my behaviour amounts not to ADD but to one requiring a better discipline and incorporating some of the behavioural aspects of coping with distractibility.

* Funny that just as I started writing this sentence, I stepped out of my office to fill my water bottle and haven’t yet taken a sip from it.

Feb 09, 2008

My first experience with someone sufferring from ADD was in 2003. J was a fellow graduate student at Georgia Tech. We interacted for a very brief period and I reckon we met not more than 3-4 times. Meeting him and interacting with him was an experience in itself. His brain would process the next train of thought while he spoke. Initially, discussing things with him would be very odd. Every now and then, it would seem that he wouldn’t be listening.

I remember our second meeting. It was raining and we were planning to go grab some dinner. We were contemplating whether to go to the restaurant or order in. His response was something to the effect “temperatures fall when it rains.” What he really wanted to say is that he didn’t want to eat pizza and by the time sandwiches arrive from the restaurant at Tech square, they would not be warm enough.

His coping strategies were amazing. First of all, he was “comfortable” with his condition; he mentioned once that this was the most difficult thing he had to face. Another interesting thing was that he did not blank out the objects of his distractions. Much the same way as FSP describes, he would switch between various activities and get back to the work at hand. Even if he received no email, he would still log on to his email account, check email, log off and continue with our work. Any work would be split into “bite size pieces” and he would stick to some schedule. There was an amazing structure and pattern to his life… something I believe he built as a coping strategy.

I remember him specifically not only because he is the only person diagnosed with ADHD that I met but also because we met during a lean portion of my graduate school. Spring 2003 was a particularly difficult time as my research was not going anywhere, my advisor was to spend the summer in Korea and he (advisor) actually had to speak to me about my distractibility. To add to the stress, my parents were to arrive in Atlanta to spend the summer with me.

Thankfully, things got back on track that summer. My parents’ presence helped a lot, so did the discussions with my colleagues (especially, Jong Min Lee) and in some way, knowing J.

More Culture Shock

  • Two words that need to be banned are ”yes sir!” The answer to any question is “yes sir.” However impossible a task it, “can you do it” will always yield a “yes sir” response.
  • You spend 30 minutes explaining something to a student. Every time you ask him is he is following you, he says yes. Half an hour later, you realize that he hasn’t even understood the first sentence.
  • This is related to the above point. It didn’t happen to me. A colleague spends 20 minutes explaining the research project and his experimental setup. Student replies, “but sir, I am not interested in theory; I want to do experiments.” *&%^$#!
  • You go to the SBI branch to open an account or activate your internet banking. You get handed a form to fill, with instructions to fill it at leasure and come in the next day. You don’t want to waste more of your time, so you fill in the form and meet the same person 15 minutes later. He takes the form, and coolly tells you “come tomorrow.” Period. End of story.
  • An old geezer gives you a lecture about “respecting elders.” Translation: toe the line or you will be shown your place. Thankfully (and touchwood :-)) this hasn’t happened in the Chem Engg department.

What a waste of resources

Since labour is cheap in India, the losses that arise due to various inefficiencies are intangible. You can hire a carpenter and get some work done for a hundred rupees instead of spending ten times that amount to buy a good toolkit. Since the carpenter comes so cheap, the opportunity cost and the time lost in hiring, haggling and waiting for carpenter (who almost never arrives on time) gets neglected. Likewise, the cost to the country’s economy due to poor infrastructure is well known. Simply put, the two hours one spends caught in a traffic jam would be well spent doing something productive.

What prompted me to write this post was the waste of resources, mostly human resources, that I observed with the furniture and equipment installation service that I got when I moved into my quarters about a fortnight ago.

First off, everyone in customer service or installation comes to your home with a sidekick. “Customer experience executives” that help you with your “investments” when you have a certain sum of money in a checking/savings account in India visit your home with a sidekick. The only job of sidekick is to accompany the main fellow. Why do you need the sidekick if he/she is just sitting there doing nothing.

One enterprising executive had the sidekick fill all the forms; I spelled my name to the executive, who in turn spelled it so that the sidekick could jot it down on the form. I mean, come on!

The guy who came to install the washing machine arrived with no tools. He just plugged in the washing machine, realized that the water outlet was too large for the hose and left saying that he will come the next day with the tools. Why did you think I asked for an installation guy who would do some plumbing? I explained exactly what needed to be done, still the guy arrived with no tools. The next day, he purchases some stuff such as a T-junction, a tap and a few more things. But he forgets the wrech. You must be f&%#ing kidding me to come for a plumbing job without your wrench.

The same guy came for installing the refrigerator. Why? If all I have to do is to connect the voltage stabilizer and plug in that equipment, can I not do it myself? Do I have “idiot” written on my face? This guy came from Thiruvanmyur, a 30-minute ride on bike, and spent 30 minutes installing the refrigerator. What a waste of an hour!

Same story for the AC. Voltas technicians arrived at my doorstep in spite of me telling the sales guy 4 times that I will need a carpenter to make an opening in the window to fit the AC. All that the Voltas guys did was to advice me that I need to request IIT engineering unit to do this because they don’t have the tools to cut the wood and the grill (old construction is strong).

The lack of any concept of time hurts us in ways beyond what we imagine. A carpenter promises to come at 1 pm. After waiting for an hour, I call him to find that he hasn’t yet left his shop. He promises to leave in five minutes and arrives an hour and a half later (just a 15-minute walk from his store). Getting a 30-minute job done required me to spend a whopping 3 hours of my time.

In another case, the installation guys appear at my doorstep 5 minutes before my lecture. I have specifically instructed them not to come before 4:30 pm since I have a class to teach from 3 to 4 pm. Finding the door locked, this dude calls me on my cell. I express my inability to be there for the next hour and a half, and ask him to come later. I call him after my lecture to find that he has spent the entire hour and quarter doing nothing outside my house. This was totally unbelievable.

I guess “wait till I arrive” might be a routine thing; perhaps that explains the need for the side-kick.

Mandatory disclaimer

All opinions expressed on this blog are my own and do not reflect those of my employer, colleagues, family or friends.

I express my opinions as a free citizen of a democracy. The intention of this blog is merely to air my views and opinions (and sometimes, frustration) and is not intended to insult, instigate or hurt anyone. Anyone is free to disagree with any of my views and can express them here or elsewhere. Any civil dialogue that is not unreasonably hurtful is welcome. I, however, reserve the right to delete any comment without any reason or warning.